How to promote digital literacies among faculty

In the recently published NMC Horizon Project Regional Analysis, Technology Outlook for Australian Tertiary Education 2013-18, it stated (p.3) that (shock, horror) there is a need for more faculty training to improve digital media literacy ‘before being asked to teach, and for more professional development opportunities once in the profession’. More significantly, though, the report points out that:

While a lack of adequate training opportunities is a part of the challenge, ultimately a change in the mind sets of disciplines and individual faculty will be required, along with cultural shifts within institutions, before emerging tools and technologies are routinely adopted and implemented as a matter of course.

One way of changing mindsets is for academics to to find some intrinsic motivation to leverage these emerging technologies. As Belshaw argues (slide 28), the trick is to identify an area where important issues overlap with personal interest. In other words, academics will upskill because they want to rather than because they have to. In these circumstances, the efficacy of preservice training/ professional development is likely to be enhanced.

Only after faculty have become au fait with the digital literacies (slides 24-27) and what they bring to their own personal learning environment (PLE), will they be able to respond to the increasing demand for personalised learning from their students. As the Horizon report notes (p.4):

More than ever, students are using ICT and new always-connected mobiles outside of the classroom to explore subjects that personally interest them. Institutions need to leverage and promote these informal learning experiences while integrating them with on-campus learning.

This is why it is important for institutional learning management systems (LMSs) to become more open and accommodate the PLEs of learners (slide 61).

 

The Digitally Connected Worker

The embedded biases within the LMS and the impact on learning

After almost a decade away in the corporate world, I don’t think I could have picked a better time to return to mainstream academia. Universities are changing — largely because of external pressures it must be said — and I can sense an openness to new thinking about pedagogy that wasn’t in evidence before. A key driver, I think, is the ubiquity of technology.

Whether we are talking about desktops, laptops, tablets or hand-helds, access to ICTs is no longer strictly the realm of the geek. Walk into any classroom in a university these days and its like a technology park. The big question, of course, is the extent to which all this hardware is actually serving to enhance learning.

Perusing a Big Think piece the other day, I got to thinking about how relatively little debate there is in academic circles about the limiting effects of the proprietary learning management system (LMS). This has been a bugbear of mine for some time, but reading about the observations of media theorist Douglas Rushkoff (author of Program or Be Programmed), has provided me with greater clarity on this issue.

Rushkoff notes that people tend to think of technologies as being neutral and it is only their use that determines their impact. For instance, he points out that guns don’t kill people, people do. People can also use pillows to kill people through suffocation. Guns, however, are much more biased toward killing people than pillows. Similarly, educational technologies come with their embedded biases, and some will be more biased towards deeper learning than others.

Herein lies the problem in the way the LMS is typically employed in universities. Far too often, the platform serves as little more than a receptacle for the storage of PowerPoint files, and when there is some capacity for interaction, it takes place within the confines of a clunky threaded discussion forum where the user experience bears little resemblance to that of the popular social media platforms used routinely by learners in their private lives. The net result is that creativity is stifled, engagement is lower, and learning is constrained.

As academics, we are far too accepting of the LMS. It must be OK because the university has just upgraded to the latest version. The reality, however, is that outside the walls of the proprietary system, people are unshackled and free to curate, connect and create. This is what it means to be literate in the digital age, and while individuals will develop these so-called 21st skills despite the rigidities of the formal education system, if there were a genuine commitment to a learner-centric, participatory pedagogy, in which an individual had more control over how they learn, the returns to society on education dollars spent would be much greater.

As Clay Johnson has acknowledged, the role of software developers is becoming increasingly important. In the context of higher education, how this will play out will depend very much on whether universities can free themselves of the lock-in they are experiencing with the likes of Blackboard. Instructure’s Canvas is, without question, a serious challenge to this monopoly power, and its open, outward-facing platform is a very exciting development because, among other things, it effectively allows the student to engage via the social media platform of their choice.

 

The Future of the Learning Management System

Image source: tech-faq.com

Joshua Kim wrote a nice piece in IHE a couple of weeks ago that posed some very candid questions about the future of Blackboard. This company is the Leviathan of the proprietary learning management system market, and suffers somewhat from Microsoft-syndrome on account of its market domination. Very few educators I know have anything nice to say about the platform, other than the fact is tends to be pretty stable. This, of course, is very necessary, but also very dull. It is also a sad indictment on the quality of the student learning experience in higher education.

In an age when there is so much action going on within social media, it is most unfortunate that the market leader continues to trot out something that is quite so pedestrian. The problem, simply put, is that when you have such a large market share there is no pressure to innovate. You can make all the feature requests you like, but there will be no response until there is a critical mass of users making the same request.

Like Dr Kim, I wonder how much longer this strategy will continue to deliver. Monolithic LMSs are very 20th century, and to stay ahead of the game these days, versatility is everything. In short, a key consideration now is whether your delivery platform is going to be able to incorporate the new tools next year that no-one has even invented yet.

MBA via FB

The sceptical amongst us will no doubt look upon the Facebook-delivered MBA by the London School of Business and Finance as a gimmick. This may be the case, but 12000+ hits in just over a month it is hard to ignore if you are a struggling bricks-and-mortar b-school! Another metric that is hard to ignore is the population of FaceBookLand which, last time I checked, was the third largest country in the world.